RAO partners with Altus Infusion to provide on-site infusion services to our patients. If Dr. Heinlen has determined an infusion is an appropriate treatment for you, she will provide your insurance and demographic information to our Altus Infusion partners who will then process benefit information through your insurance provider. Typically, processing benefits takes 2-3 weeks. You may receive a phone call(s) from Altus Infusion regarding your benefits and what costs, if any, you will be responsible for before the infusions are started. Please note that Altus is headquartered in Houston, Texas, so watch for different phone numbers.
If you are one of our infusion patients and need to reach Altus, their contact information is listed below.
Jessica Martin: 1-855-692-5887 ext. 2542
Amber Lewis or Melissa Crabtree: 405.608.8060
on-site infusion suite